Terms of Service
Last updated: February 5, 2026
1. Agreement to Terms
By accessing or using The Groundbreakers Ecosystem Navigator ("Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Service.
2. Description of Service
The Groundbreakers provides an innovation ecosystem diagnostic platform that helps regional economic development professionals assess and improve their local innovation ecosystems. The Service includes:
- Diagnostic assessments and questionnaires
- Generated reports and analysis
- Interactive Q&A features
- Stakeholder briefs and exports
3. User Accounts
To access certain features, you must create an account. You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Providing accurate and complete registration information
- Notifying us immediately of any unauthorized use
4. Subscription and Payment
Free Tier: Limited features are available at no cost.
Pro Subscription: Paid subscriptions are billed annually. By subscribing, you authorize us to charge your payment method on a recurring basis until you cancel.
Cancellation: You may cancel your subscription at any time through your account settings or by contacting us. Cancellation takes effect at the end of your current billing period. We do not provide refunds for partial subscription periods.
Price Changes: We reserve the right to change pricing with 30 days notice. Existing subscriptions will honor their current rate until renewal.
5. Acceptable Use
You agree not to:
- Use the Service for any unlawful purpose
- Attempt to gain unauthorized access to any part of the Service
- Interfere with or disrupt the Service or servers
- Reverse engineer or attempt to extract source code
- Resell or redistribute the Service without authorization
- Submit false or misleading information
6. Intellectual Property
Our Content: The Service, including The Groundbreakers framework, methodology, software, and documentation, is owned by The Groundbreakers and protected by intellectual property laws.
Your Content: You retain ownership of the data you input into the Service. By using the Service, you grant us a license to process your data to provide the Service.
Generated Reports: Reports generated by the Service are licensed to you for your internal business use. You may share reports with stakeholders in your organization but may not resell them.
7. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. We do not guarantee that the Service will be uninterrupted, error-free, or that reports will achieve any particular outcome. The diagnostic results and recommendations are based on the information you provide and our framework methodology. They should not be considered professional consulting advice.
8. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE GROUNDBREAKERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY. Our total liability for any claim arising from the Service shall not exceed the amount you paid us in the 12 months preceding the claim.
9. Termination
We may suspend or terminate your access to the Service at any time for violation of these Terms or for any other reason at our discretion. Upon termination, your right to use the Service ceases immediately. You may export your data before termination.
10. Changes to Terms
We may update these Terms from time to time. We will notify you of material changes by email or through the Service. Your continued use of the Service after changes constitutes acceptance of the new Terms.
11. Governing Law
These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in the Province of Ontario, Canada.
12. Contact
Questions about these Terms? Contact us at: support@thegroundbreakers.net
The Groundbreakers
Ontario, Canada